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Doorstep Selling Law Update

 

Cancellation of Contracts Made in a Consumer’s Home or Place of Work etc Regulations 2008
(New “doorstep selling” regulations)

The introduction of the Cancellation of Contracts Made in a Consumer’s Home or Place of Work, Etc Regulations 2008, that are set to come into force on 1 October 2008. These regulations are designed to help honest business by targeting rogue and disreputable traders, with the aim of removing them from the market and creating a level, competitive playing field.

The new regulations are likely to affect all traders who enter into a contract with a consumer at their home or workplace, or another individual’s home, or with the trader away from their business premises. For florists, this may affect you if you do home visits for wedding flowers, etc.

The regulations will extend the cooling off period and cancellation rights which currently apply to contracts made during unsolicited visits by traders, to contracts made during solicited visits. They also require cancellation rights to be clearly and prominently displayed in written contracts.

Many traders already provide these rights in contracts made during solicited visits. The new law will be simpler and clearer for business, consumers and enforcers to understand. Businesses will in general be able to work with one contract, helping to reduce administrative and staff training costs.

Traders will need to read and understand the new regulations, and make any changes to comply. Those who don’t comply could find their contracts unenforceable and could be investigated by Trading Standards and prosecuted. I therefore urge you to share this important information with your colleagues, members, business associates and other interested parties. 

 

To find out more about the regulations and learn what traders need to do to comply, please visit one of the following websites:

www.businesslink.gov.uk/doorstepselling for England,

www.bgateway.com/doorstepselling for Scotland,

www.hiebusiness.co.uk/doorstepselling for Scottish Highlands & Islands

www.investni.com/doorstepselling for Northern Ireland, and

www.business-support-wales.gov.uk for Wales.